Arkina Diamonds

FAQ’S

Q) How many days will the product take to be delivered?

A) It will depend on the category it falls under: –

ARKINADIAMONDS.COM offers Free shipping on every single product you purchase with us, within the boundaries of India. The orders are fully insured by Arkina Diamonds, The products are shipped with utmost care in a tamper proof Box.
It will depend on the category it falls under: –

Shipping within 3 working days: – This category consists of the jewelry , which is in stock and ready to be delivered.

Shipping within 60 working days: – This category consists of the jewelry which needs to be specially customized according to the design and material specifications.

Q) Will my product be insured until it reaches me?

A) The products are fully insured by Arkina until it reaches your doorstep.

Q) Is the packaging tamper proof and safe?

A) The packaging is specially designed and has state of the art protection. Arkina takes great care to ensure that your product reaches you safely. All products are packed under surveillance of our experienced team in a special box, which is travel-safe. This box is sealed in tamper-proof packing. All our shipments are insured till it reaches your doorstep.

Q) Is the shipping free?

The shipping policy is as below: –

A)The shipping is absolutely free and at no additional cost. ARKINADIAMONDS.COM offers Free shipping on every single product you purchase with us, within the boundaries of India. The orders are fully insured by Arkina, The products are shipped with utmost care in a tamper proof Box.

B) The shipping for all fashion Jewellery and the shipping charges is Rs. 150 FLAT for the products below Rs. 5000. ( Shipping is free for all products above Rs. 5000) only for retail clients, the rest is as per actuals.

Q) Is C.O.D. available?

A) Cash on deliver is available for all the cities across India, Shipping cost for C.O.D. is Rs. 100 for all transactions below Rs. 5000 and free shippiing Rs. 5000 For C.O.D. only for retail clients, the rest is as per actuals.

PAYMENT

Q) What options do I have to make the Payment?

A) ARKINADIAMONDS.COM has multiple payment options, which include online and offline payment portals.

Net Banking: -Transfer accepted from each and every bank.
Cheque Payments: -Cheques are accepted form each and every bank.
Wallets: – All the wallets are accepted for payments, i.e. google pay. Paytm, Payzapp etc.

Q) Can I make cash payments/offline payment?

A) Customers can also deposit cash in the bank account directly. Customers wanting to make an offline payment should contact us on 9833437986.