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Arkina’s leverage

The word Arkina means “Priceless” in Armenian, it symbolizes the emotional connect of the brand with its customers. The meaning Arkina consists of two components Potential and Desire.

Arkina not only signifies Potential in business but also potential in improving customer interest. The meaning of Arkina has deep insight; Arkina in Armenian is symbolized as a guardian who helps others to perform their best and also has a potential to inspire. Arkina’s creative ability, imagination and artistic mannerism make it a leader in quality and customer service. The meaning of Arkina has a deep seated or profound awareness of sensibility towards customers. Customer trust and satisfaction are a significant part of the company’s mission and vision.

The second part of the meaning of the word includes Desire, which relates to abstract and spiritual desires. Arkina is motivated towards idealistic concepts along with sharing these with the society. Arkina has a dream of perfect customer satisfaction.

Unique selling Point
The USP of our company is that every piece of jewellery is personally hand picked by the team and is hand crafted to perfection. Arkina has a dedicated team, which supervises every product for quality at every step of the production cycle. The products are 100 percent hand –made and not machine made, so that the desired design and the perfect styling can be catered to the clients. Utmost care is taken while sourcing the diamonds and choosing the right kind of metal for the masterpiece. The products are not just a jewellery item but also come with a certain emotion, every product is made keeping in mind the needs, desires and the emotional connect between the brand and the customers.

Cost Effective Prices
Our prices are cost effective than other retailers because:
• Limited “just-in-time” inventory policy helps make our processes more cost efficient.
• Low overheads when compared to brick-and-mortar stores.
• Sourcing directly from diamond vendors, thus eliminating multiple levels of intermediaries and allowing us to negotiate better prices.
• State-of-the-art, in-house manufacturing facility.

Laboratories
At Arkinadiamonds.com we only sell certified or hallmarked Diamonds, Jewellery and Gold Coins. Reputed laboratories such as IGI and GII certify all our Jewellery. All our Gold Coins come with BIS hallmarking which guarantee the purity.

Free shipping
Arkina takes great care to ensure that your product reaches you safely. All products are packed under surveillance of our experienced team in a special metal box, which is travel-safe. This box is sealed in tamper-proof packing. All our shipments are insured till it reaches your doorstep. The shipping is completely free of cost, not a single penny you have to shell out for it.

Premier collection
This collection consists of the top end jewellery of Arkina, which is ready to wear and in stock with Arkina. Anything selected from this collection can be shipped the very next day and will reach the client in 6 workings days. This collection is exclusively designed for Arkina’s clients keeping in mind the latest trends and fashion.

Payment Options
Arkinadiamonds.com has multiple payment options, which include online and offline payment portals.
The online options vary from: -
Credit Cards:- Visa, Master card, American express, JCB diners and many more.
Debit Cards:- Each and every type of debit card issued in India.
Net Banking:-Transfer accepted from each and every bank.
Cash Cards:- Cash cards and mobile payments also accepted.

Customers can also pay cash in the cash collection centers across the country. This service is called cash before delivery. With this service the client can deposit money at our various cash collection centers. Customers wanting to make an offline payment should contact us on 9833557386/9833437986.

Consultation
Feel free to ask for advice regarding anything and everything regarding jewellery. Our expert team of highly experienced diamond consultants is available to guide you at every step in buying your ideal solitaire and customizing your jewellery. Our “just-in-time” inventory policy means that we are under no pressure to move our stock, and our consultants are free to be just that – consultants, giving you the best advice.

Customer Satisfaction
“A customer is the most important visitor on our premises. He is not dependent on us. We are dependent on him. He is not an interruption of our work. He is the purpose of it. He is not an outsider of our business. He is part of it. We are not doing him a favour by serving him. He is doing us a favour by giving us the opportunity to do so.”
-Mahatma Gandhi.

At Arkina we treat our Customers, as god and customer satisfaction is our main aim. There isn’t any other satisfaction a business can get other than its customers being 100 percent satisfied. The biggest concern of online shopping is the question of who to turn to for assistance and redressal of complaints. At Arkina, our dedicated help desk is available 24x7 to answer any questions about your order status. Any question regarding jewellery, or your order is entertained @9833437986.

Conflict free diamonds
At Arkina, we only purchase diamonds through the largest and most respected suppliers, who like us, proudly adhere to and enforce the standards established by the Kimberley Process. All the diamonds that we sell are certified "conflict free"; assuring you that our inventory was procured through legal sources. We comply with the Kimberly Process and various other United Nations resolutions and the diamonds we sell are obtained using legitimate means. If one of our suppliers were ever found to be in violation of that process, we would immediately sever that relationship. We will continue to support and promote any process that works to uphold legitimacy in the diamond trade.
Conflict-Free Diamonds - Our Guarantee Diamonds are mined throughout the world, including major mines in Australia, Africa, Russia and Canada. Diamonds are a major source of income in many African nations, employing and providing healthcare to thousands. For more information on this issue, please visit DiamondFacts.org. Conflict-free diamonds are those gems, which were not obtained due to human rights abuses, child labor, violence, or environmental degradation. Although the U.N.'s Kimberly Process only covers diamonds under the control of legitimate and recognized governments, conflict-free goes one step further by rejecting diamonds from governments that trade in diamonds to bankroll their conflicts.

Blood Diamonds - Financing Death And Environmental Destruction
Through the 1990s, most of the world's diamonds came from Africa, particularly regions undergoing civil unrest. Rebel armies in parts of Africa were exploiting alluvial diamond fields to fund their wars against established governments, putting people and the environment in the middle of their conflicts. Alluvial diamonds are found just inches to a few feet below the surface, making them easier to mine, but having an adverse impact on the environment. The people working these fields were often very young and subject to exploitation, with some losing their lives or permanently maimed as wars raged around them. Hence, the term blood diamonds to describe these types of gems.
• At Arkina, we are doing our part to make sure that our customers receive conflict-free diamonds. Specifically, our internal guidelines exceed government requirements, an initiative that provides the following:-
• Arkina does not purchase polished diamonds from sources, which are not professional members of the diamond trade.
• Arkina has binding contracts with our suppliers, which guarantee that the diamonds they offer to us for sale are conflict-free.We understand that our customers care where their diamonds come from and we share that concern with you.
• By shopping Arkinadiamonds.com, we strive to maintain the highest standards including sourcing diamonds from reputable providers.
• Arkina, along with the global diamond industry, has a zero-tolerance policy toward conflict diamonds. Through measures such as the Kimberley Process, which tracks diamonds from mine to market, the industry in partnership with the United Nations, governments, and non-governmental organizations, polices diamond exports to prevent the trade of illegal diamonds.